Please click the link above to see our updated policies
AEROCON POLICIES
Our Sales and Supply Philosophy:
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We keep in touch with scrap, salvage and surplus sources and try to nab
the cream of the technological flotsam afloat in the wakes of closed industriesand institutional scientific programs.
- Some of this material is highly qualified to be used in Experimental Rocketry,
which is our primary interest. We are making our good luck available to
all on our mailing list or who order from our ads in rocketry magazines
and on websites.
- It is also true that we have items that are not listed (one of a kind)
so it may not be a bad idea to call once in awhile if you have ongoing
needs for stuff.
- Please be ready to provide proof of age for experimental motors, manuals,
or ignition supplies. A copy of your driver's license or ID card
is fine.
- If we run out of items and you have not indicated alternate purchases,
we will contact you. Backorders will ship separately at additional expense unless other arrangements have been made.
- We disclaim any responsibility for the application of materials and information
purchased from us and offer to exchange merchandise with anyone who does
not have the ability to use these materials or information safely, or to
anyone not willing to learn the skills needed to utilize the materials
and information in a safe manner. Return materials or information unused
with an explanation for an exchange. A restocking fee will apply
in most cases depending on the product returned.
- Rocketry and the development of rocket propulsion systems are inherently
hazardous pursuits. We take no responsibility for the manner in which
the products you buy are used. Be cautious, use intelligence, be
safe. If you kill yourself we've lost a customer for life.
- Aerocon supplies a mixture of new and used components to the professional
and amateur aerospace community. Unless a product on our website
is specifically stated to be "NEW" all components are from surplus applications
and are sold on an "AS IS" basis.
Shipping and Handling:
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Is generally via USPS Priority Mail or UPS Ground.
- Overseas Shipping: Inquire for rate.
- Shipping is the cost of postage to get you your package.
- Handling is the cost of the box or envelope, the packing materials, the
labels, tape, glue, processing of the order, running to the post office
and all the other little things necessary to get you your package.
If it fits in an envelope shipping and handling is usually about 6 bucks.
If it goes in a box shipping and handling is 9 dollars for the first pound
and it goes up from there by weight.
- Unless insurance and/or delivery tracking is specifically requested by
the customer, insurance and/or delivery tracking is not included in the
shipping or handling fee.
-
If no shipping company is specifically indicated by the customer shipping
defaults to United States Postal Service.
-
It is the customer's responsibilty to process any insurance claims made
or delivery tracking issues with the shipping company the customer has
selected.
DISCLAIMER and Statement of LIMITED WARRANTY to Original
Purchaser
-
Aerocon Systems Co. warrants to the original purchaser that our products
are free of defective parts and workmanship and that they will remain in
good working order for a period of 30 days from the date of original purchase.
This does not apply to any Aerocon product specifically stated as being
"AS IS" in which event the product is purchased in "AS IS" condition and
no further warranty applies. Any product will be repaired or replaced within
30 days of purchase if it fails to operate as specified, if returned by
the original purchaser and if it has not been damaged or modified, or serviced
by anyone other than the manufacturer. Aerocon Systems Co. their owners,
employees, vendors and contractors shall not be liable for any special,
incidental, or consequential damages or for loss, damage or expense directly
or indirectly arising from customerís or anyoneís use of or inability to
use this device either separately or in combination with other equipment,
or for personal injury or loss or destruction of other property, for experiment
failure, or for any other cause. These products are sold as experimental
accessories only, and due to the nature of experimental carriers such as
rockets, the possibility of failure can never be totally removed. It is
up to the user, the experimenter, to use good judgement and safe design
practices and to properly pretest these products for their intended performance
in the intended vehicle, or reasonable facsimile of same, under controlled
conditions to gain reasonable belief that these products and vehicle will
perform in a safe manner, and to assure that all reasonable precautions
are exercised to prevent injury or damage to anyone or anything. WARNING:
Do not use these products unless you completely understand and agree with
all of the above statements and conditions. Sorry, no refunds on electronic items.
Sales Tax (California only):
-
Sales tax will be added to all shipments to California unless your organization is declared exempt. A copy of a resale certificate is necessary for resale exemptions.
About Aerocon:
-
Aerocon was started in 1994 by Bill Colburn. A seasoned veteran of
the rocket world, Bill is an expert in solid, liquid, and hybrid motor
making. His experience in initiators, test protocols, aerodynamics,
and airframe technology is unsurpassed in the community. As a result
of his presence and interest in rocket crafting he developed this business
to supply rocketeers around the world with the parts necessary to pursue
their avocation.
- My name is Bob Fortune. Early in 2000 Bill decided to sell Aerocon
and develop a start-up aerospace company called American Space and Propulsion.
This company is an offshoot of our team's effort in the CATS prize venue
- a series of rocket vehicles called SORAC. Having worked with Bill
for a year on this program my interest and experience in experimental and
amateur rocketry grew and I knew that running Aerocon would be a fun endeavor.
Whether or not it will be a profitable one remains to be seen but my contact
with those folk in the rocket community makes the whole thing worthwhile!
Thanks! We try to keep our prices and fees low, but it is also important
to stay in business!
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